Block Blaster Puzzle Support

Need help? Find answers below or contact us directly.

Frequently Asked Questions

How do I restore my purchases?

Open the Block Shop (bag icon) > go to the "Coins" tab > scroll to the bottom > tap "Restore Purchases." This will restore Remove Ads, Starter Bundle, and any other non-consumable purchases.

I bought Remove Ads but still see ads. What do I do?

Try using the "Restore Purchases" button in the Shop. Make sure you're signed into the same Apple ID you used for the original purchase. If the issue persists, contact us.

How do I get coins?

You can earn coins by: playing games (earn coins for high scores and combos), watching rewarded video ads (+100 coins each), or purchasing coin packs in the Block Shop.

What are Sensory Packs?

Sensory Packs are premium themes that change both the visual look AND the audio of your game. For example, the "Wood Grain" pack adds satisfying wooden tock sounds, while "Crystal" adds sparkly glass clinks. Purchase them with in-game coins in the Themes tab of the Block Shop.

How do power-ups work?

You get free power-up uses each game. Once those are used, you can spend coins for more. Power-ups include: Hammer (destroy one block), Reroll (get 3 new shapes), Undo (take back your last move), Trash (discard a shape), and Hint (show the best move).

How do I change the language?

Go to Settings (gear icon) > scroll to Language > select your preferred language. Block Blaster supports English, Arabic, Urdu, Turkish, French, Spanish, and Hindi. Arabic and Urdu automatically switch to right-to-left layout.

How do I delete my data?

Go to Settings > scroll to the bottom > tap "Delete All Game Data." This will permanently erase all scores, coins, purchased power-ups, and theme progress. This action cannot be undone.

What is the Dynamic Island feature?

In Blitz mode, your score and remaining time appear in the Dynamic Island when you switch apps. This way you can keep track of your game without going back to it. Requires iPhone 14 Pro or newer.

How do I request a refund?

All purchases are processed by Apple. To request a refund, visit reportaproblem.apple.com or contact Apple Support.

Is the game accessible for players with disabilities?

Yes! Block Blaster supports VoiceOver (every grid cell is announced), colorblind mode (symbols on blocks), Reduce Motion (disables particles and screen shake), high contrast mode, and Dynamic Type for larger text.

Still Need Help?

We typically respond within 24 hours.

alsuhaymiziyad@gmail.com