Support

Frequently asked

Blocking doesn't work

Tempo Focus uses Apple's Family Controls. Three things to check:

1. Open Settings → Tempo Focus → make sure Screen Time access is on.
2. In the Block tab, tap Choose Apps to Block and pick at least one.
3. Family Controls only works on a real iPhone or iPad, never on the Simulator.

The timer keeps running after I close the app

That's intentional. The timer uses an end-date so it stays accurate when the app is backgrounded or even killed. When you re-open, it shows the correct remaining time. Blocking continues for the duration you started.

My streak broke even though I focused yesterday

Streaks count consecutive calendar days where you completed at least one session. If you crossed midnight or your iPhone was in a different time zone, the day boundary may be off. Open the Insights tab — if yesterday's bar shows minutes, the streak should count.

The AI coach shows an error

The AI coach runs entirely on-device using Apple Intelligence. If your iPhone doesn't support Apple Intelligence (iPhone 15 Pro and later, M-series iPad), or if Apple Intelligence is turned off in Settings → Apple Intelligence & Siri, the coach falls back to a generic 3-step template for tasks and a curated quotes API for tips. The AI coach is optional — the rest of the app works fine without it.

My sessions aren't syncing across devices

iCloud sync uses CloudKit. Make sure:

1. Both devices are signed into the same Apple ID.
2. iCloud is enabled in Settings → [Your Name] → iCloud.
3. Tempo Focus is toggled on under iCloud Drive / Apps Using iCloud.
4. Wait a few minutes — CloudKit isn't instant.

The Live Activity disappeared

Live Activities have a system-imposed maximum duration of 8 hours and can be ended by iOS under memory pressure. The timer itself keeps running in the app — just reopen Tempo Focus to see it.

Can I use Tempo Focus on my iPad?

Yes. iCloud sync keeps your sessions and achievements in step with your iPhone.

Is there an Apple Watch app?

Not yet. It's on the roadmap.

How do I delete all my data?

Settings → Data → Reset all data. This wipes every session, achievement, and schedule on this device. CloudKit data is removed when you sign out of iCloud.

How do I export my data?

Settings → Data → Export as JSON or Export as CSV. Share to Files, email, or any app.

Does Tempo Focus track me?

No. There are no analytics, no advertising SDKs, no identifiers. Read the full Privacy Policy.

Bug reports & feature requests

Email alsuhaymiziyad@gmail.com with:

• iOS version (Settings → General → About).
• iPhone or iPad model.
• Tempo Focus version (Settings → About in the app).
• What you did, what happened, what you expected.
• A screenshot if it's a visual issue.

Other ways to reach me

• Email: alsuhaymiziyad@gmail.com
• X (Twitter): @thesuper_hunter

I'm a solo developer. Replies usually within 1–3 business days.